Our Philosophy
What we believe in
Core values are:
Family – We want the pets and their owners to feel they are a part of a family with us. We address them as family in social posts and emails. It gives a sense of community.
Integrity- We hold ourselves to the highest level of standards and take pride in our reputation for the care we provide to your pets.
Communication- Our 4-point guarantee is to ensure that you are getting the services that you are paying for. You understand who is coming to your home, when we are going to be there, what we said we would do, is actually what we are doing, pictures to show the pets within the home are enjoying themselves, and reports to allow you to to feel like you are still at home with them.
Consistency – No matter who does your visit, we are delivering the same level of care, communication, and service.
Worry free – We want to give a worry-free experience to both owner and pet – they have a great staycation while you vacation.
Education – We are here to help you with your pet’s needs. During visits if we notice a change in routine that could help, aspects of the pets physical health, or anything else, we will reach out and provide insights and recommendations based on our experience.